> ## Documentation Index
> Fetch the complete documentation index at: https://docs.skyfree.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Telegram

> See how Telegram works on your platform, whether it is enabled, and where to control who sees it.

## What is this?

The **Telegram** tab in Platform Settings is an information page about the Telegram channel — connecting Telegram bots to the inbox and sending broadcasts and campaigns to Telegram groups and channels. It has no settings of its own: users connect their own bot with a bot token, so no platform credentials are needed. The tab shows what the feature does, whether it is enabled, and a shortcut to **Platform Visibility**.

<Info>
  This tab requires the **Telegram channel** add-on. If it isn't available, the tab shows a lock icon and a message that Telegram is not included in your license or platform add-on — contact support or purchase the add-on to enable it.
</Info>

## What can I do here?

* Read how Telegram works: availability follows the license, your platform add-on, and each user's plan
* Check the **Enabled** badge to confirm Telegram is available on your platform
* Click **Platform Visibility** to open the visibility settings and control who can see Telegram

## How to use it

1. Go to **Platform Settings** and open the **Telegram** tab.
2. Check that the **Enabled** badge is showing. If you see the lock icon instead, the add-on isn't active.
3. To show or hide Telegram for users, click **Platform Visibility** and change the setting. See [Platform Visibility](/platform/settings/platform-visibility).
4. To give a customer access, turn on the **Telegram** feature for them: it is a row on the user's **Features** tab under [Platform Users](/platform/platform-users#view-or-edit-plan-features), or in the plan itself under [Platform Plans](/platform/platform-plans).

Users then connect their own bot from the Telegram area of the workspace — see [Telegram](/workspace/telegram/overview).

## Troubleshooting / Technical Notes

* **The tab shows a lock icon.** The Telegram add-on isn't active for your installation or platform. Purchase or enable the add-on.
* **Users cannot connect a Telegram bot.** Check that Telegram is enabled for their plan and visible in [Platform Visibility](/platform/settings/platform-visibility). There is no platform credential to enter here — each user connects with their own bot token.
* **I can't find any Telegram settings to change.** That's expected — this tab is informational only.

## Related docs

* [Platform Settings Overview](/platform/platform-settings)
* [Platform Visibility](/platform/settings/platform-visibility)
* [Telegram](/workspace/telegram/overview)


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