What is this?
Self-Hosted means you run the platform on your own infrastructure and sell it under your own brand. We keep the software up to date — new features, improvements, and bug fixes — so you don’t have to build or maintain the core platform yourself. You focus on selling and growing your business. In the app, this area is called Instance. It’s under Platform → Instance, and it’s only visible to platform owners on a self-managed license.Self-Hosted comes in two levels. Self-Hosted lets you sell the platform to your own users. Adding the White-Label add-on lets you also create, brand, and sell white-label platforms to your own customers.
Two ways to run Self-Hosted
What is the White-Label add-on?
What if your white-label platform could sell white-label? With Self-Hosted and the White-Label add-on, you don’t just get a platform for your own business — you get the ability to create, brand, and sell multiple white-label platforms to your own customers. With the add-on, you can:- Provision white-label platforms for your customers, each with its own domain — see Whitelabel Users
- Set your own prices for setup plans, credit packs, wallet recharges, add-ons, and commission — see Whitelabel Plans
- Offer branded mobile apps — Android and iOS builds for your white-label customers — see Whitelabel App Generation
- Track every payment they make — see Whitelabel Transactions
- Onboard customer domains through Cloudflare or Railway — see Whitelabel Setup
Example: what it can look like
These figures are an illustrative example of how the economics can work. Check your license for your actual pricing.What can I do here?
The Self-Host section follows the Instance sidebar in the app, in this order:How to use it
- Confirm your license. Open Licence to see what your instance is licensed for. It tells you whether the White-Label add-on and other features are active.
- Set up your infrastructure. Work through Whitelabel Setup — domains, background jobs, and fallback services.
- Sell to your own users. Configure plans, your payment gateway, and Platform Settings, then onboard users as described in Platform.
- With the White-Label add-on, sell to your customers. Define prices in Whitelabel Plans, then create platforms in Whitelabel Users and follow their payments in Whitelabel Transactions.
- Keep an eye on health. Check Stats and Instance Performance regularly.
Troubleshooting / Technical Notes
- The Instance menu isn’t visible. It’s only shown to platform owners on a self-managed license, with the
instance:viewpermission. - A page is missing from the Instance menu. Each add-on page only appears when its license feature is active. Whitelabel Users, Plans, App Generation, and Transactions (and the Railway for SaaS tab) need the White-Label add-on, WhatsApp Credit Line Pricing needs Credit Line, and Instance Roadmap needs Roadmap. Check Licence and contact support to add one.
- The Railway for SaaS tab is missing. It’s part of the White-Label add-on. Use Cloudflare for SaaS instead.