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What is this?

The Affiliate Settings tab is where platform administrators configure the referral and commission program. You set the commission percentages, hold period, optional referred-user bonus, and which payment types earn a commission. All payouts go to the referrer’s wallet.

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What can I do here?

  • Enable or disable the affiliate program
  • Set the first-payment commission percentage — the share the referrer earns when a referred user pays for the first time
  • Set the recurring commission percentage — the share the referrer earns on every subsequent payment
  • Set the recurring duration — how many months the recurring commission runs (leave blank for lifetime)
  • Set the referred-user bonus — wallet credit the referred user receives after their first payment (set to 0 to skip)
  • Set the hold period (days) — commissions are credited this many days after payment, so refunds can be caught before payout
  • Set the minimum payment — payments below this amount earn no commission
  • Toggle Earn on plan and add-on payments — include subscriptions and add-on purchases in commission calculations
  • Toggle Earn on wallet recharges — include wallet top-ups in commission calculations
The tab also shows a list of all affiliates: name, referral code, referral count, pending payout, credited payout, and their status (Active or Disabled). You can toggle any affiliate between Active and Disabled from this list.

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How to use it

  1. Go to Platform Settings → Affiliate Settings.
  2. Enable the program using the Enable affiliate program toggle.
  3. Set your commission rates and hold period.
  4. Click Save settings.
Users can then find their referral link and commission history under Affiliate & Commission in the workspace sidebar.

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Troubleshooting / Technical Notes

  • Users cannot see the Affiliate & Commission page. Make sure the program is enabled here. If it is enabled but the page still shows a disabled message, check platform visibility settings.
  • Commissions are not being credited. Verify the hold period is set correctly and that the payment type (plan, recharge) has its toggle on.
Last modified on October 5, 2026